Customer Survey

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Current Customers
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We care about our customers and need help to ensure we are providing the best service.

Please take a few moments to complete this survey to help us better understand your needs.

Our goal is to provide the best service and the best experience for our customers.

Register to win a $50 Visa card!

Enter your name along with your account email or contact phone number at the bottom of the survery to enter. Only 1 entry per account contact please. Drawing will be on March 17, 2023!

Any information provided is submitted anonymously unless contact information is added by you!

Contact by fax only:

Activate this to allow contact only by fax messages.

How do you prefer to conduct business?

Face-to-Face	Online
Via phone	Via Text

Please check at least one answer to the question "How do you prefer to conduct business?".

What is more important to you?

Best value for the money

Lowest price

Please select an answer to the question "What is more important to you?".

How important is internet speed?

Very important

Important

Not important

Please select an answer to the question "How important is internet speed?".

Would you be willing to pay a little more monthly to have a router and maintenance included with your internet service?

Yes

Please select an answer to the question "Would you be willing to pay a little more monthly to have a router and maintenance included with your internet service?".

If you could build your own bundle of services, what would it include?

Internet	Video	Computer Repair
Home Phone	Home Security/Monitoring	Business IT Service

Please check at least one answer to the question "If you could build your own bundle of services, what would it include?".

How satisfied are you with Citizens Connected?

Very Satisfied

Somewhat Satisfied

Not Satisfied

Please select an answer to the question "How satisfied are you with Citizens Connected?".

What could Citizens Connected do to better serve you?

Please answer the question "What could Citizens Connected do to better serve you?".

Please enter your ACCOUNT NAME & E-MAIL or Phone Number to be entered into the drawing. (Enter "N/A" if you do not want to be entered)

Please answer the question "Please enter your ACCOUNT NAME & E-MAIL or Phone Number to be entered into the drawing. (Enter "N/A" if you do not want to be entered)".