About Us

Mission Statement


Citizens Connected is committed to being a leader in technology and providing exceptional customer service.

Vision Statement


As a Leader in Technology, Citizens Connected is Your Pathway to the World.

Economic Development


In 2009, Citizens was presented a Rural Economic Development Grant by the US Department of Agriculture (USDA) totaling $203,000.00

These monies are being used to provide economic development to rural utilities program borrowers. It also allowed water and sewer to be installed in the new industrial park in the Village of New Auburn, which helped Badger State Recovery move its business to New Auburn.

Connected to Community Award


As an advocate for community involvement, Citizens Connected created the "Connected to Community" Award to honor individuals that are very involved in helping make their communities a better place to live.

"Connected to Community" Award Application



Since 1990, Citizens has given over $150,000 in Scholarships to area high school graduates whose parents, guardians, or foster parents are members of the Cooperative.

In addition to Citizens own scholarships, they also offer several opportunities from their memberships in the State & National Telecommunications Associations.

Available Scholarships:

Citizens Connected Scholarships
Deadline: April 22, 2024

Foundation for Rural Services (FRS) Scholarships
Deadline: February 16, 2024

WI State Telecommunications Foundation (WSTA) Scholarships
Deadline: February 10, 2024


FRS Youth Tour


For the past several years, two area juniors were chosen to represent Citizens at the annual Foundation for Rural Services Youth Tour held in Washington DC.

This tour allows students to get a glimpse of the US' history as well as gather information regarding the telecommunications industry and legislative system.

If you are interested in attending, please contact Jill Petska at jpetska@citizens-connected.com for more information.

Deadline: February 1, 2024

2024 FRS Youth Tour Flyer

2024 FRS Youth Tour Application

Donation Requests


Citizens believes that giving back to the community is essential to improve the quality of life in the communities we serve. Each year, we sponsor events and donate items to groups and organizations within our services areas.

Donation Request Form

Contact us

Postal address:

PO Box 127, New Auburn, WI 54757


328 W Main St, New Auburn, WI 54757


Phone Number: (715) 237-2605

Toll-Free: 1-888-815-5550

24/7 Internet Help Desk: (715) 237-HELP


Email: info@citizens-connected.com

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